Customer policy

Cancellation Policy

Cancelling an order at Nortronics NYC is possible up to the point packing starts.

Write to Nortronics NYC with the order number in good time.

Nortronics NYC sends back the entire sum provided the order has not left.

When the carrier already has your Nortronics NYC order

A parcel that has left Nortronics NYC can no longer be stopped from here.

It is handled by Nortronics NYC as a return within 30 days.

A refused delivery reaches Nortronics NYC faster than a posted return.

Cancellations from the Nortronics NYC side

There are times when Nortronics NYC cancels from its side.

Generally the trackers and desk gear shelf proves emptier than the count said, or the carrier refuses the address.

Nortronics NYC says what happened and sends the whole payment back.