Returns and Refunds
Returns to Nortronics NYC stay open for 30 days from the date the box reaches you.
A returned piece of trackers and desk gear should be unused, in the carton it was sent in.
Starting a return for Trackers and Desk Gear
Message Nortronics NYC quoting the order number along with the item you want to return.
Nortronics NYC replies with where to send it and what to write on it.
An unannounced parcel is hard for Nortronics NYC to match to an order.
Getting your money back from Nortronics NYC
When the return reaches Nortronics NYC and passes a check, we refund the card or account you used.
A refund from Nortronics NYC generally lands within 3-5 business days.
When a piece of Trackers and Desk Gear turns up broken
Get photographs of the trackers and desk gear and the box it came in before you discard either.
Attach them to a message to Nortronics NYC quoting the order number.
We send a replacement when trackers and desk gear arrives damaged.