Track Your Order

As soon as your order is with the carrier we email the tracking number. The carrier’s own page carries the latest scan.

Finding your number

The tracking number is in the dispatch email, and it is also on the order in your account area if you created one at checkout. Orders normally leave us within 1 business day, so a number that has not appeared after that is worth asking about.

How long delivery takes

Once the parcel is with UPS Ground and USPS Ground Advantage, allow 2–5 business days. Both figures are business days and exclude weekends and public holidays.

If something looks wrong

Tracking problems — no movement, a wrong scan, a missing parcel — should go to hello@nortronics.shop with the order number.