Frequently Asked Questions
We have collected the frequent questions here. For the rest, hello@nortronics.shop and +1 (212) 725-3992 both reach us during Monday–Thursday 8:30 AM–7:00 PM · Friday 8:30 AM–4:00 PM · Sunday 8:00 AM–6:00 PM · Closed Saturday (ET).
Will a magnetic mount hold my phone in a case?
It depends on the case. Cases built for magnetic attachment pass the magnet through; thick rugged cases and wallets behind the phone weaken it. Listings state the fit the maker specifies.
Will a three-in-one stand charge my watch?
Only the watch generations the maker lists. The listing names them rather than saying “compatible with most”, because that is where the disappointment comes from.
What does shipping cost?
Every US order ships for $5.75, or free from $59. Packing in New York runs to 1 business day, and the journey is 2–5 business days.
What if it does not fit my phone?
Returns run for 30 days after delivery. hello@nortronics.shop issues the authorisation, and the refund follows 3–5 business days after the item is back and checked.
How can I pay?
The available method is Cash on Delivery. If someone asks you to pay us differently, it is not us asking.
Still stuck?
Email hello@nortronics.shop or call +1 (212) 725-3992. We are open Monday–Thursday 8:30 AM–7:00 PM · Friday 8:30 AM–4:00 PM · Sunday 8:00 AM–6:00 PM · Closed Saturday (ET).